Posts

Peter Crouch has a way of telling stories that are both hilarious and brutally insightful, and his time at Liverpool under Steven Gerrard's captaincy provided plenty of material. In one interview, Crouch revealed what it was really like for new sign...

If you’re familiar with the 90s classic Jerry Maguire, you probably remember Tom Cruise passionately shouting, “Show me the money!” down the phone to his last remaining client, Rod Tidwell. But if you dig a little deeper, the real heart of the movie...

When Was the Last Time You Sat on the Support Desk? The other day, I caught a bit of Undercover Boss during my lunch break. If you haven’t seen it, the premise is simple: CEOs and business owners go undercover in their own organisations to experienc...

Great Service Will Always Be About People, Not Processes. The other day, I took my daughter’s mountain bike to Halfords. The brakes were squeaking horribly, and with a trip to Center Parcs on the horizon, we needed it sorted quickly. I wasn’t expect...

Richard Branson's experience with Virgin Records is a fascinating story of passion, business, and cultural identity. Branson founded Virgin Records in 1972, turning it into one of the most iconic music labels in the world. The label signed legendary...

If you’re hiring for your MSP right now, chances are you’re feeling the weight of it. You know how critical it is to have the right people in place. Every vacancy adds pressure to the team, piling more work onto those who are already stretched thin....

Recruitment can feel like an uphill battle, especially for Managed Service Providers (MSPs). With already stretched resources and fast-paced operations, the process of hiring often becomes a source of frustration. At the heart of this challenge lies...

In the ever-evolving world of recruitment, the most successful Managed Service Providers (MSPs) and tech companies have started embracing a new strategy: Talent Cultivation. But what exactly is it, and how can more MSPs and tech companies make the t...

I know, I know, job hunting can be nerve-wracking, and that interview invitation in your inbox may either be causing butterflies of excitement or waves of dread. But let's remember: it's not all out of your hands. In fact, one of the biggest factors...